IT Service Desk

Prerequisites:  All requests for new address creation must have been signed off by John Shaw and Helen Corbin. In Cx: Access 'Address&...

Prerequisites:  Ensure that this change is only to be made to an existing address Check in postcode finder that the requested postcode change is correc...

Prerequisites:  All requests to update Bedroom Numbers must be sent to [email protected] (Operations Manager, Income) to approve before comple...

Prerequisites:  All requests must have sufficient evidence provided prior to updating the number of storeys. This could be photographic evidence from the...

When we have requests through for Asset Characteristics to be added or updated against a small number of assets, it can be pushed back to the business to co...

Prerequisites: For the following two scenarios, all requests must be sent to [email protected] to check the data held within sequel to advis...

The Knowledge Article that the Asset Management Team will be following: Asset Changes Knowledge Article We will continue to receive change request for...

As part of the new asset creation process, the team will be contacted by the Asset Management Team to update the asset characteristics for any new assets th...

Rent and Revenues is now handled the same as the other standard patches, see Housing or Income... The patch changes for Rents & Revenues is handle...