Rent and Revenues is now handled the same as the other standard patches, see Housing or Income...


The patch changes for Rents & Revenues is handled differently from other patch changes.


Rents & Revenues patches: 

  • Are only Functional Units and not Asset Characteristics.
  • Are made up of one or more Income Officer patches


Prerequisites: 


When the request arrives, make sure that the information supplied contains both Rents & Revenues Functional Unit names and Income Officer information.  Here is a cut down example of a previous request.

 

Income Code Income Officer Name R&R Functional Unit Change To
Income 12 Jessica Young Julie Ginno Rent & Revenues Julie Ginno Rent & Revenues
Income 2 Sean Coumbe Rachael Hartfield Rent & Revenues Julie Ginno Rent & Revenues
Income 24 Angela Large Sonia Stokes Rent & Revenues Julie Ginno Rent & Revenues
Income 26 Gary Howell Julie Ginno Rent & Revenues Julie Ginno Rent & Revenues
Income 28 Kelly Fuller Sonia Stokes Rent & Revenues Julie Ginno Rent & Revenues
Income 3 Jen Womble Julie Ginno Rent & Revenues Julie Ginno Rent & Revenues
Income 9 Amanda Tulley Michelle Vicary Rent & Revenues Julie Ginno Rent & Revenues
Income 1 Rachel Poulding Rachael Hartfield Rent & Revenues Michelle Vicary Rent & Revenues
Income 15 Penny MacAntsionnaigh Sonia Stokes Rent & Revenues Michelle Vicary Rent & Revenues
Income 20 Rebecca Price Rachael Hartfield Rent & Revenues Michelle Vicary Rent & Revenues
Income 25 Abbie Street Julie Ginno Rent & Revenues Michelle Vicary Rent & Revenues
Income 27 Lorraine Hulme Sonia Stokes Rent & Revenues Michelle Vicary Rent & Revenues
Income 32 Catherine Ellis Sonia Stokes Rent & Revenues Michelle Vicary Rent & Revenues
Income 5 Kathryn Weeks Julie Ginno Rent & Revenues Michelle Vicary Rent & Revenues
Income 6 Linda Barnicoat Rachael Hartfield Rent & Revenues Michelle Vicary Rent & Revenues
Income 7 Sharon Kevern Michelle Vicary Rent & Revenues Michelle Vicary Rent & Revenues


Review the information provided an carry out the following checks:

  • Income patch numbers match up the the name supplied - check the lookup table for Income Officer in CX
  • All 'filled' Income patches are assigned to a Rents & Revenues patch (empty Income patches can be ignored)
  • All the Rents & Revenues patch names exist as Functional Units in the system


Actions:


These changes are all carried out in CX.


  1. Make the required changes to the Rent and Revenues Functional Units
  • Use the Quick Menu to search for Functional Units
  • Open the Functional Unit Definition page
  • Use the Search Functional Units box to search for revenue,  this should return all the R&R Functional Units
  • Select the first FU that needs changing
  • Double click the Criteria row to get to the Add Criteria Step 1 window, click Next
  • This takes you to the criteria selection screen, see below:
  • Firstly remove the current condition by highlighting the Condition line and selecting the Remove button
  • Secondly add the new set of Income patches
    • Click the Add Field button and select Asset in the first field and AssetCharacteristic_Income_officer in the second field
    • Click the Add Operator button and select IN
    • Click the Add Value button and select all the Income patches that needs to included in the R&R patch
    • Click Add button
  • You will then see a window like this below, with one line red and about to be removed and the other line green which is the new one you have entered.
  • Click Save
  • Check the criteria now matches the income patch list you have been given for the R&R patch
  • Repeat for each of the R&R functional units.


Note: The Assets will be updated with any R&R functional unit changes overnight, when the FUs are re-evaluated.


Notifications:


Only the requestor needs to know about this change