VBC End Users

Information for users to self serve

How to set an OOH divert number in Vonage
Amending OOH numbers with Vonage   This document is valid from December 2024 First of all log into Vonage.  This you would do for ...
Wed, 16 Apr, 2025 12:24
How to setup call forwarding to a phone number using Vonage
The reason for using Vonage to forward your phone calls is because Vonage will keep the caller phone number intact  when the phone number is forwar...
Mon, 14 Apr, 2025 14:23
How you can log yourself in or out of call queues via the VBC portal
You can also log in/out via the portal if you prefer rather than dialling *90. The link you will need is https://app.vonage.com/call-queues  &n...
Thu, 8 May, 2025 10:34
How to manage your teams Call Queues in Vonage VBC
Log in using: https://app.vonage.com/ Use SSO (single sign on) with your work email address to log-in The screen below will display – Click cancel on th...
Thu, 8 May, 2025 10:37