Forms/Screens/Letters Changes

Forms/Screens/Letters Changes

Cx - Adding A Letter with a Word Template
Pre-requisites: Before adding new letters to Cx we must check that the letter has been approved and adheres to LiveWest's Tone of Voice. If there ...
Thu, 28 Nov, 2024 7:40
Cx - Setting up digital signatures for LiveWest team members
We can add electronic signatures of LiveWest team members signatures to their user profile in Cx. These can then be used on any Cx letter which has had the ...
Tue, 30 Apr, 2024 8:52
URM - Change to the Batch Status Updates Screen
Background: Compliance teams use URM for the cyclical generation of servicing jobs (e.g. EICR etc.) The team release jobs from URM to DRS to cha...
Fri, 3 May, 2024 16:08
Cx - Editing a Word Template Letter
Pre-requisites: Before adding new letters to Cx we must check that the letter has been approved and adheres to LiveWest's Tone of Voice. If there ...
Thu, 28 Nov, 2024 7:48
Cx - Verification Items on the CBL/General Housing Application From
Background: Historically, verification items became available to users when the CBL/General Housing Application Form was submitted in Cx. This was b...
Thu, 13 Jun, 2024 17:44