Updating your account’s multi factor authentication (MFA) to Security Key

You will need to update your account MFA to allow you to keep logging into your account.

https://mysignins.microsoft.com/security-info

Setting up a Security Key

I would strongly recommend that you read this section before starting because there is a time limit on completing this.

  1. Go to ourspace then click on the profile image or your initials then click on “View Account”
  2. A person holding a babyAI-generated content may be incorrect.
  3. Next click on Microsoft “Security info” tab
  4. A screenshot of a computerAI-generated content may be incorrect.
  5. You will be asked to login and authenticate with your current method.
    1. Note for IT: If the user does not have a method, you will need to go to the Azure admin portal and add an authentication method like your mobile, this will be deleted later on
  6. If you get a screen saying about “Let’s secure you account” just click skip for now.
  7. Click on “Add sign-in method”.
  8. A screen shot of a login pageAI-generated content may be incorrect.
  9. This will bring up a lot of options to choose from, the one we are looking for is called “Security key”
  10. A screenshot of a computerAI-generated content may be incorrect.
  11. This first screen will ask for the type of key, you need to select “USB Device”
  12. A screenshot of a computerAI-generated content may be incorrect.
  13. Next screen just needs to click “Next”
  14. A screenshot of a computer errorAI-generated content may be incorrect.
  15. The page will redirect to start the Security key setup.
  16. Select Security Key then click Next
  17. A screen shot of a computerAI-generated content may be incorrect.
  18. Next you will have two popups you just need to click OK on both of them.
  19. Next you will need to think of a 6+ digit PIN for your key, which you need to remember because will be required every time Microsoft ask for the security key.
  20. After you have entered your PIN in both boxes click next
  21. Now you will need to tap flashing gold contact two times until it saves the passkey.
  22. Now click OK on the passkey saved
  23. Next you will be asked to give the Security Key a name, this can be anything you would like. Then click Next and Done on the next screen.
  24. A screenshot of a computer errorAI-generated content may be incorrect.
  25. Next we need to setup a password reset method, which will need to be either a personal email or 3 security questions. This needs to be done otherwise you will keep getting “Let’s Secure your account” every time you sign into Microsoft and use SSO.
  26. Click on “Add sign-in method”.
  27. A screen shot of a login pageAI-generated content may be incorrect.
  28. This will bring up a lot of options to choose from, the one we are looking for is called “Email” or “Security Questions” which are at the bottom of the list.
  29. A screenshot of a computerAI-generated content may be incorrect.
  30. After you have picked one follow the instructions to complete the Email or Security Questions.
  31. Once a method has completed, you will need to remove the landline phone and the mobile phone number. 
    1. IT note: If they have an Microsoft Authenticator on a working device you can leave it.