User of ECC gets error "You are logged in on another browser" : LiveWestIT

User of ECC gets error "You are logged in on another browser"

When the user gets this when they try to login to ECC.

Have also seen it as logged in but strobing severely.

To resolve, go to Agent manager and log the user out of all groups.

Then in the browser, normally Chrome, go to History and clear the browser history for 24 hours.

Clear Browsing History / Download history /Cookies from other sites data.

Log back in and should be OK

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