Unable to raise a repair to an asset/Assets become numbers

Asset becomes numbers like this:

Fix: Log out/ log back in again OR clear cache in chrome settings and log out/log in. This is usually down to a blip with your connection

Clearing Browser Cache

Close all chrome browsers
Reopen chrome browser
Open the browser settings ( three dots top right corner )
Click "Privacy and setting" on the left hand of the screen
Select Clear browsing data
Select all tick boxes under the basic tab and ensure the time is changed to be "All Time" rather than "Last hour." (note can just clear cache, rather than cookies or history though)
Click Clear data
Close browser
Reopen Cx from tile in Windows Menu

Training link

Repairs Q&A

IT Service Desk