Create Order button isn't green 


Once you have added the Order task (SOR) it is important that the task has a check in the tick box against it.  If you move from the screen to another window it can often uncheck. Check the box and then the Create Order button will be green 


Training link

 

https://ondomain.sharepoint.com/sites/ResourceHub/IT%20Training/Forms/AllItems.aspx?FolderCTID=0x012000D6E03F3BAEA5CD49B84C27A0A7D5931D&id=%2Fsites%2FResourceHub%2FIT%20Training%2FCx%20Learning%20Materials%2FCustomer%20Service%20%2D%20Raise%20%26%20Process%20Repairs%2FRaise%20and%20Process%20Repairs%2Epdf&parent=%2Fsites%2FResourceHub%2FIT%20Training%2FCx%20Learning%20Materials%2FCustomer%20Service%20%2D%20Raise%20%26%20Process%20Repairs

 

Repairs Q&A

 

https://ondomain.sharepoint.com/sites/OS-Cxproject/SitePages/Repairs-questions-and-answers.aspx