Salesforce - CSC
A guide which demonstrates the meaning of each Asset & Contact indicator (Alert) in Salesforce.
Asset & Contact Indicator List.pdf
Thu, 10 Jul, 2025 11:12
A training guide demonstrating how Customer Services manage emails through Salesforce.
Quick Guide CSC - Email Management.pdf
Thu, 10 Jul, 2025 11:14
A training guide demonstrating how Customer Services receive calls through Salesforce.
Quick Guide CSC - Receive Calls.pdf
Thu, 10 Jul, 2025 11:15
A training guide demonstrating how CSC transfer calls in Salesforce.
Quick Guide CSC - Transfer Calls.pdf
Thu, 10 Jul, 2025 11:16
A training manual outlining all the key features and processes CSC need to be aware of when using Salesforce.
Salesforce - Customer Services.pdf
Thu, 10 Jul, 2025 11:18