IT Service Desk

This training guide demonstrates how Supported Housing short term service add a support applicant onto Cx. Step 1 - How to put a supported applicant o...

This training guide demonstrates how Supported Housing short term service creates an assessment case within Cx. Step 2 - How to create an Assessment c...

This training guide demonstrates how Supported Housing short term service view and customise their task grid within Cx. Step 3 - Viewing and customisi...

This training guide demonstrates how Supported Housing short term service complete assessment case tasks within Cx. Step 4 - How to complete Assessmen...

This training guide demonstrates to Supported Housing short term service the Cx process when an applicant is not eligible for service. Step 4.1 - Appl...

This training guide demonstrates the Cx process for Supported Housing short term service when an applicant doesn't have capacity. Step 4.2 - Appli...

This training guide demonstrates to Supported Housing short term service how to create a support plan case, and close an assessment case within Cx. St...

This training guide demonstrates to Supported Housing short term service how to action the support case tasks within Cx. Step 6 - Support Plan case ta...

This training guide demonstrates to Supported Housing short term service how to action support needs and review risk within Cx. Step 7 - Support Plan ...

This training guide demonstrates how Supported Housing short term service close a support plan case within Cx. Step 8 - Support Plan case tasks - clos...