IT Service Desk

This training guide demonstrates how to update customer contact details for the Supported Housing Long Term Service within Cx. 1. Updating Customer Co...

This training guide demonstrates how Supported Housing Long Term Service can create and manage an assessment case within Cx. 2. Creating & Managin...

This training guide demonstrates how Supported Housing long term service can create and manage a support plan case within Cx. 3. Creating & Managi...

This training guide demonstrates how Supported Housing long term service access cases within Cx. 4. Accessing Cases (LTS).pdf

This training guide demonstrates how Supported Housing long term service reassign cases within Cx. 5. Reassigning Cases (LTS).pdf

This training guide demonstrates how Supported Housing long term service record and view case notes within Cx. 6. Recording & Viewing Case Notes (...

This training guide demonstrates how Supported Housing long term service can record and view communications within Cx. 7. Recording & Viewing Comm...

This training guide demonstrates how Supported Housing long term service can revise target dates for review case tasks within Cx. 8. Revising Target D...

This training guide demonstrates how Supported Housing long term service can record outcomes in Cx. 9. Recording Outcomes (LTS).pdf