IT Service Desk

This training guide demonstrates how to close a Feedback case within Cx. Close any Feedback Case.pdf

This training guide demonstrates the steps required before raising a Compliment case within Cx. Compliment - Getting Started.pdf

This training guide demonstrates how to complete case actions within a Compliment case within Cx. Compliments - Case Actions.pdf

This training guide demonstrates how to raise a Compliment case within Cx. Raise a Compliment Case.pdf