IT Service Desk

A training guide outlining the process of how a Housing Officer/Scheme Manager raises and actions a Death of Customer case within Cx. Death of Custome...

This training guide demonstrates how a Housing Officer/Scheme Manager raises and actions a Joint to Sole case within Cx. Joint to Sole Case.pdf

A training guide demonstrating the process for raising and actioning a Non-Occupation/Fraud case within Cx.  Non-Occupation Fraud.pdf

A training guide demonstrating how a Housing Officer/Scheme Manager raises and actions a Sole to Joint case in Cx. Sole to Joint Case.pdf

A training guide demonstrating how to raise and action a Use & Occupation Assessment case within Cx. Use & Occupation Assessment Case.pdf